FREQUENTLY ASKED QUESTIONS

Vestrr is an online store that allows users to rent out dresses for a fraction of the retail price. Browse by brand, size or colour and make a booking on any available dress. Choose to have the dress delivered or locally pick it up from our Footscray studio located 3/74 Maribyrnong Street, Footscray Victoria 3011. The dress is yours for 4 days!  Return your dress at the end of your rental period by the agreed method and share your experience with others in the community @vestrr_.

We understand that these things can happen. In the event that the dress is accidentally stained or damaged, please contact us immediately. Appropriate charges will be made for the dress' repair or replacement after careful review to your payment card. The cost of the replacement will amount to the agreed retail value (RRP) of the dress as displayed on the dress' details page. 

Vestrr reminds you to treat all dresses like you would your own.

Vestrr will have the dress ready and clean before and after every rental. We will be responsible for the dry cleaning and quality control of all our dresses.

Vestrr has a strong desire to operate as an environmentally friendly company. We believe that sharing dresses amongst a community can increase the number of wears per dress, creating a much more sustainable way for everyone to stay in fashion.