Delivery & Returns
Delivery
Vestrr's shipping costs is $15 for return Express Delivery shipping via Australia Post. This fee includes delivery to you, and the return back to us (in a pre-paid satchel). You can expect to receive your dress before the starting date of your 4-day rental period or by 8pm latest on the first date of your 4-day rental period. Please note that shipping costs will apply per garment ordered.
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Returns
You must return the dress by the same method it arrived. If you had the dress delivered, you must express post the dress back to Vestrr using the provided return bag, and drop it at your nearest Post Office or the yellow Express Postal Box. If your rental period ends on a Sunday or a public holiday, simply drop your dress in the nearest yellow Express Postal Box. It will be shipped back to us in the next business day.
If you locally picked up the dress, please return the dress to the same address. Our office is open from 9am-6pm on weekdays for returns. If your rental period ends on a Saturday, Sunday or a public holiday, please return the dress on the following business day between 9am-6pm.
Please return all dresses to:
Vestrr
3/74 Maribyrnong Street
Footscray
Victoria 3011
We take care of dry-cleaning too so you don't have to worry about it.Â
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Late returns
In the unlikely event that you returned your rental item back late, you will incur late fees.
Please see FAQs for more details.